Employee Assistance Program (EAP)

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    Supportlinc provides easy access to support whenever needed, via phone, web portal, text therapy, virtual counseling, or mobile app, wherever is most convenient for you.  We recommend downloading the Supportlinc mobile app (e-Connect) to access the Supportlinc resources easily.

    • Phone:  888-881-5462  to reach a licensed clinician 24/7/365
    • eConnect Mobile app. Get confidential support and guidance on the go from a licensed counselor via live chat, as well as expert content and resources – all from the convenience of your phone or tablet via the e-Connect mobile app.
    • Web Portal. Your one-stop shop for SupportLinc support, resources, information and more on the Supportlinc website. Discover on-demand training to boost wellbeing, search engines, financial calculators and career resources. Visit the Savings Center for retail and service provider discounts. Or complete a search to explore articles, tip sheets and self-assessments.  Supportlinc website: https://newtrier.mysupportportal.com/

    SupportLinc EAP Program Video  

    Group Code:  newtrier
    (Use this group code to access all Supportlinc resources.)

    Managing work and your home life can sometimes be a challenge.  Supportlinc offers emotional wellbeing and work-life balance resources to keep you at your best. Administered by CuraLinc Healthcare, SupportLinc offers guidance to help you address and resolve everyday issues at no cost to you or your family. All requests for information or assistance are free of charge and completely confidential. You can contact SupportLinc 24 hours a day, 365 days a year.

    • In-the-moment support & short-term counseling. A licensed clinician answers 24/7/365 when you call (888-881-5462) for assistance with work-related pressures, depression, stress, anxiety, grief, relationship problems, substance abuse or other emotional health concerns. You and your family members may also receive up to three (3) counseling sessions, in-person or via video counseling.
    • Text therapy. Exchange text messages, voice notes and resources Monday – Friday with a licensed counselor through the Textcoach® via the e-Connect mobile app or web  portal.
    • Virtual Group Support Connect. This digital group support platform offers moderated sessions hosted by licensed  counselors on topics such as grief, mindfulness, preventing burnout and more via the e-Connect mobile app or web  portal .
    • Animo. Strengthen your mental health and overall wellbeing using Animo’s self-guided content, practical resources and daily inspiration to foster meaningful and lasting behavior change via the e-Connect mobile app or web   portal.
    • Navigator. Take the guesswork out of your emotional fitness! Click the Mental Health Navigator icon on the web  portal or mobile app, complete a short survey and receive personalized guidance for accessing program support and resources.
    • Legal consultation. SupportLinc offers a free, 30-minute legal consultation per issue with a local attorney, by phone or in-person. Contact Supportlinc by phone at 888-881-5462 or on the e-Connect mobile app or web   portal.
    • Convenience resources. SupportLinc’s knowledgeable specialists provide referrals that help address a wide range of challenges such as child or elder care, adoption, pet care, home repair, education and housing needs. Contact Supportlinc by phone at 888-881-5462 or on the e-Connect mobile app  or web portal.
    • Financial expertise. Receive expert financial consultation and planning with pressure-free, personalized guidance until your issue is resolved. Contact Supportlinc by phone at 888-881-5462 or on the e-Connect mobile app or web  portal.

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